Terms of service

Terms of Service

Lily's Boutique

Last updated: November 2, 2026

1. Overview

Welcome to Lily's Boutique! Throughout these Terms of Service, the terms "we," "us," and "our" refer to Lily's Boutique and its legal operator.

By visiting our website or purchasing products from us, you agree to these Terms of Service and our applicable store policies.

Our online store is powered by Shopify, which provides the e-commerce platform that allows us to offer our products and services.

2. Products and Availability

Lily's Boutique sells beauty products, cosmetics, haircare products, clothing, accessories, and related merchandise.

All products are subject to availability. We reserve the right to discontinue products or limit quantities when reasonably necessary.

We make reasonable efforts to display accurate product descriptions, colors, and images. Actual colors may vary depending on your device's display.

3. Pricing and Payments

All prices are displayed in U.S. dollars unless otherwise indicated.

Applicable shipping charges and taxes will be displayed during checkout.

We reserve the right to correct pricing or listing errors. If an error affects an order you have already placed, we will notify you and provide appropriate options, including cancellation and a refund where applicable.

Payments are processed through the payment methods available at checkout.

4. Orders and Cancellations

After placing an order, you will receive an order confirmation.

An order confirmation does not guarantee fulfillment if merchandise is unavailable or an order cannot lawfully be completed.

If we cannot fulfill your order, we will notify you and issue any refund owed.

Cancellation requests should be submitted as soon as possible. Once an order has shipped, our Return & Refund Policy generally applies.

5. Shipping and Delivery

Lily's Boutique currently ships to all 50 U.S. states.

Shipping costs, estimated delivery times, processing times, and other conditions are described in our Shipping Policy.

Delivery estimates are not guarantees unless expressly stated otherwise.

Nothing in these Terms limits applicable legal protections concerning delayed, missing, or undelivered merchandise.

6. Returns and Refunds

Eligible returns are accepted within 14 days of delivery, subject to the conditions in our Return & Refund Policy.

Opened or used beauty products generally cannot be returned for change of mind due to hygiene considerations.

This restriction does not affect remedies available for defective, damaged, incorrectly supplied, or misrepresented merchandise under applicable law.

7. Customer Responsibilities

Customers agree to provide accurate billing, shipping, and contact information.

You may not use our website for unlawful, fraudulent, or unauthorized activities or interfere with the website's security or operation.

8. Beauty Product Information

Product descriptions and usage instructions are provided for general informational purposes.

Customers should review ingredient lists, warnings, and manufacturer instructions before using beauty or personal care products.

Discontinue use if irritation or an adverse reaction occurs, and seek appropriate medical advice when necessary.

Nothing in this section limits any rights relating to defective or unsafe products.

9. Intellectual Property

Unless otherwise indicated, original Lily's Boutique branding, website content, and other materials created by us are protected by applicable intellectual property laws.

Third-party brands, trademarks, and product images remain the property of their respective owners.

10. Third-Party Services

Our website may use third-party services for payments, shipping, analytics, and other store functions.

Those services may be governed by their own terms and privacy practices.

11. Privacy

Personal information collected through our store is handled according to our published Privacy Policy.

12. Disclaimer and Limitation of Liability

To the extent permitted by applicable law, Lily's Boutique is not responsible for losses caused by circumstances beyond our reasonable control.

Nothing in these Terms excludes or limits liability or consumer rights that cannot legally be excluded or limited.

13. Changes to These Terms

We may update these Terms of Service periodically.

Updated terms will be published on our website with a revised effective date. Changes will not retroactively eliminate rights arising from completed purchases.

14. Governing Law

These Terms are governed by applicable laws of the State of California and the United States, without limiting mandatory consumer protections available under applicable law.

15. Contact Information

For questions about these Terms of Service, please contact Lily's Boutique using the contact information published on our website.

Thank you for shopping with Lily's Boutique!